One platform. Every detail of your guest experience.
From communication and bookings to services and recommendations, everything is handled in one place.
Product
The Guest Experience App
Designed to elevate the guest experience and provide comfort, memorable moments and a personal touch.
Pre-stay personalization
Automatically collect preferences from guests to personalize their check-in and upsell items.
Guest Service Providers
Guests can book a massage, private chef or babysitter to come directly to the property.
Restaurant Recommendations
An always up-to-date overview of your recommendations in the area — well designed so guests actually read it.
AI Concierge
No late-night WhatsApp messages — our AI Chatbot answers guest questions instantly based on your property info.
Check-in & Check-out Guides
Make check-in and check-out effortless and reduce post-stay friction with clear, easily accessible guides.
Centralized Essential Information
Guests find all relevant property information in one place. Reduce your own operational workload.
Product
A Network of Verified Premium Service Providers
Make use of a highly curated network of service providers in your area and instantly elevate the guest experience at your property.
Massage therapists
Private chefs
Yoga instructors
Photographers
Babysitters
Personal trainers
Already working with service providers?
Upload them in the Uniek product to make them more visible to your guests and allow them to book directly — without you having to coordinate.
Product
Owners Operations Hub
Enabling you to manage the operations beyond the experience in a central place. Leverage our service network and supply chain to get access to the best professionals and highest quality products for your property.
Guest experience products
- Welcome package delivery
- Gifts for special occasions
Suppliers & Replenishment
- Soap, coffee, toilet paper
- Bed linen & towels
- Tableware & glassware
- Flowers & plants
Maintenance & Technical
- Cleaning of machines
- Cleaning service
Ready to elevate your villa?
Start delivering a 5-star guest experience with Uniek's full product suite.